Frequently Asked Questions
What is the delivery time for my order?
The indicated shipping time is an approximate number of days it takes for an order to be delivered and does not include weekends, holidays, or unexpected delays in the courier service (weather, volume, traffic, etc.).
SOUTH AMERICA: 15 business days
- Perú
- Chile
- Colombia
- Ecuador
- Chile
- Bolivia
NORTH AMERICA: 15 business days
- EE.UU
- México
- Canadá
EUROPE: 15 business days
- España
How can I pay for my order?
We accept the following payment methods: Credit card and PayPal.
We accept the following credit cards: Visa, Visa Electron, MasterCard, American Express, and other international credit cards.
What are our accessories made of?
At Sophie Crown, we have 3 lines of accessories, and we’ll tell you about each one!
Sophie Fine: An amazing collection made of 925 silver with a 14k gold plating and zircons.
Sophie Signature: Our luxury collection! Made of bronze with an 18k gold plating and a special e-coating seal.
Sophie Now: A trendy collection, full of color and sparkle, made of zinc alloy and fine fantasy.
How do I care for my jewelry?
Always store them inside the Sophie pouch, which we provide at the time of your purchase. It is specially made of fabric to protect them from moisture, the main enemy of fine fantasy.
Avoid exposing them to water, creams, or perfumes. Remember to clean them after use, you can use the inside of our pouch or a microfiber cloth!